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Centro Support Knowledge Base


Welcome to the Actify Centro Support Knowledge base





If you're suffering a technical issue, please review the "How to Raise a Support Ticket and What to include!" to gather the necessary information to progress your incident more quickly. Typically the following Information is needed for major issues:

  • Centro WebApp, Pipeline Host and Pipeline Manager Logs
  • Windows Event Viewer (Both Application and System Logs)
  • Exported Pipeline file and CAD/Non CAD File where possible


 






General Information and Support Information

How to Raise Support Ticket and what to Include

How to Install Centro (Linux and Windows versions)

How to Create a Pipeline

Troubleshooting, Work-Arounds and Solutions

Centro 7 Known Issues 








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