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If your SpinFire crashes when trying to launch the application, go through the list below to eliminate what may be the root cause of the your issue.

Checklist:

1. Install/Update Repair Latest .NET version

2. Install C++ Redistributable x32/x64

3. Delete corrupted SpinFire Configuration Files
   
   .NET on rare occassions can be corrupted, installing the latest version or running .NET installerin a repair mode can address this issue. A reboot is recommended after the install/update or repair.

1. Install or Repair the latest .NET installed on your machine

   1. First try to install the latest .NET Microsoft .NET Framework 4.8 offline installer for Windows - Microsoft Support. If already installed with the latest, proceed to point b.

   2. Run .NET in repair mode by running the .NET installer through Window’s Command Prompt as an Administrator , adding at the end of the line /repair to force it to run in repair mode.
      

      

   3. To check the version of .NET currently installed, run this command in Command Prompt while as Administrator :
      reg query "HKLM\SOFTWARE\Microsoft\Net Framework Setup\NDP\v4" /s
      The last lines which have “Version REG_SZ” will show what version of .NET is currently installed on the machine.
      

      

2. Install both C++ Redistrutables x63 and x32
   

   

   1. Latest supported Visual C++ Redistributable downloads | Microsoft Learn

3. Delete the SpinFire configuration files, these are stored in your Window’s Userprofile. Then reopen SpinFire which will regenerate fresh copies of all these files. C:\Users\YOUR_USERNAME_GOES_HERE\AppData\Local\Actify\SpinFire11

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After going through all the above points does not resolve your issue, please reach out to Actify’s Support Team at our Helpdesk or SpinFireSupport@actify.com.