Update 20:25 PDT
HC 2022 U3 has been released to resolve the license failure with HC 2022 U2.
Update 18:27 PDT
A new release of HOOPS Communicator 2022 SP1 U2 is now available from the latest Communicator downloads landing page. This version should be used rather than any of the other HC 2022 versions.
Background
We were made aware of a licensing problem affecting HC 2022 X users (specifically converter, authoring and streaming workflows) reported on 30 June 2022. The license reports as expired. Generating a new license will not work.
If you have this situation in production, the most expedient temporary solution would be to roll back to a version before HOOPS Communicator 2022 (until patched versions of 2022 are available). Such versions (e.g. HC 2021 SP2 U2) do not have this problem. Models converted using HC 2022 X will need to be reconverted.
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This article will be updated as developments warrant.
Update 20:25 PDT
HC 2022 U3 has been released to resolve the license failure with HC 2022 U2.
Update 18:27 PDT
A new release of HOOPS Communicator 2022 SP1 U2 is now available from the latest Communicator downloads landing page. This version should be used rather than any of the other HC 2022 versions.
Patched Versions
As with other releases, the Older Versions section of the Developer Zone for HOOPS Communicator has all of the 2022 releases available. The following list clearly identifies which versions have been patched with respect to this licensing failure and which have not;
Patched Releases Resolving License Issue
HOOPS Communicator 2022 SP1 U2
HOOPS Communicator 2022 U3
Contains Expired License
HOOPS Communicator 2022 SP1 U1
HOOPS Communicator 2022 SP1
HOOPS Communicator 2022 U2
HOOPS Communicator 2022 U1
HOOPS Communicator 2022