This Guide is how to configure SpinFire and actifyd.exe to use specific ports (static ports) and not automatic ports (dynamic ports). PortNumber specifies the TCP/IP port to use for communication with the license manager daemon.
A valid port number is any unused port number between 0 and 64000. If the TCP/IP port number is not specified, FLEXnet uses a port number in the range 27000 to 27009.
NOTE - Setting a specified port for the Vendor Daemon (actifyd.exe) and the lmgrd.exe is not needed in most cases. But with some "firewall" configurations and/or VPN configurations this can be required . Steps for adding actifyd.exe + lmgrd.exe to the firewall can be found here.
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5. If there are issues after following this page's steps, please provide the following to Actify Support:
Provide a copy of the SpinFire.log from one or more machines suffering the Floating License issue:
2. Provide a copy of the debug.log from the Floating License Manager folder. If one does not exist in the FLM folder, Create a .txt file and name it debug.log (with the .log extension) and save, then go to the LMTOOLS > Config Services and add the path to this file. You may need to stop and start the Service to get an output of information to the debug.log if it is empty.
3. Ensure the relevant Service is currently running and is pointing to the correct files (LMGRD.exe, sfpflv2.dat and the debug.log and is ticked along the bottom as shown in the screenshot below.
4. Click Perform Status Enquiry on the Server Status page and copy the output to an email or file to share with Actify. Repeat the same for the Perform Diagnostics on the Server Diags page.
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5. Can one of the effected SpinFire End Users Telnet the server? (e.g.: "telnet <yourserver> 27500" through command prompt?)
*Note: To use Telnet on a Windows OS, Telnet Client must first be enabled under Windows Features.
