Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

     2. Next you need to edit the license.al to use 27500 port. A copy of this should then be kept on the Floating License Manager so this copy of the file can be given to the SpinFire users in the future when activation through "Activate Floating License" does not function or there is a licensing issue occuring on specific end user machines.


You should now see the updated sfpflv2.dat and License.al in your Floating License Manager.

Image Added


3. Stop, Start and Re-read the sfpflv2.dat file, you will see a success or error message along the bottom. After the confirmation that the sfpflv2.dat has been successfully loaded into the Floatng License Manager proceed to the next step.

...

  1. If a port for SpinFire has been specified on the Floating License Manage, all SpinFire Clients must be using the same port or they will be unable to activate. They must specify the port in the "Activate Floating License" as well as the other server details.

  2. If Activate Floating License is not successful, copy the two license files (License.al and sfpflv2.dat) to the Spinfire license folders on the end user machines.

  3. If their license folder is empty after trying to do Activate Floating License, it may be that there is insufficient permissions on the license folder.

  4. When the Floating License Manager has been updated with a new SFPFLV2.dat file that has a new End of Maintenance date, the end users must also update. Normally by Activate Floating License, they will of course need to know the server details AND the specified port in the SFPFLV2.DAT file otherwise they will be unable to activate.

  5. When a specified port is being used for SpinFire or ActifyD.exe , it is your Network Administrator's responsbility to ensure that no other products on that Server is using the port to avoid problems later.

  6. Please note that the latest Floating License Manager is mandatory to use 11.7.x release!



2. If there are issues after following this page's steps, please provide the following to Actify Support:

...

3. Ensure the relevant Service is currently running and is pointing to the correct files (LMGRD.exe, sfpflv2.dat and the debug.log and is ticked along the bottom as shown in the screenshot below.


Image RemovedImage Removed



4. Click Perform Status Enquiry on the Server Status page and copy the output to an email or file to share with Actify. Repeat the same for the Perform Diagnostics on the Server Diags page.

Image AddedImage Added