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Before reading this Article we recommend you to read our Support Policies Page
Logging in
Your account will be automatically set up by our team during the evaluation phase of our technology.
If you are having troubles to log in please use the Forgot your password ? link or contact support@techsoft3d.com
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After logging in you will have access to our customer portal with the following functionalities:
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Developer Support
Support Policy Page
Please read the support policies before admitting an issue.Getting Started: Ceetron Jira Service Desk
This document. A description on how to use the Service Desk.Resources
Link to documentation and other resources for the Ceetron Product Family.
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You can reply to an email ticket notification and it will attach your comment to the ticket. However, we strongly encourage you to use the Support Portal to reply to our comments on a ticket as sometimes emails can be lost.
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